Privacy Policy

Effective Date: 03.09.2024

1. Information We Collect

a. Information You Provide to Us

  • Account Information: When you register for an account, we may collect personal information such as your name, email address, and phone number.
  • Payment Information: If you purchase any of our services, we collect payment information such as your credit card details or other payment methods.
  • Communication Data: Any information you provide when contacting our support team or through other communication channels.

b. Information Collected Automatically

  • Usage Data: We may collect data about how you interact with our website, such as IP address, browser type, pages viewed, and the time and date of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies may collect information about your browsing behavior and preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Process transactions and send you related information.
  • Improve, personalize, and expand our services.
  • Communicate with you, including responding to your inquiries and providing customer support.
  • Monitor and analyze usage patterns to enhance the user experience.
  • Comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have the right to:

  • Access and Update: Request access to and update your personal information.
  • Delete: Request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: Opt-out of receiving promotional communications from us.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a prominent notice on our website. Your continued use of our services after the changes become effective constitutes your acceptance of the new policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lumosys
5th Floor, Office No: 542, Esplanade One Ln, Rasulgarh Industrial Estate, Industrial Area Estate, Rasulgarh, Bhubaneswar, Odisha 751010
support@lumosys.in
+91 7847993137
Lumosys
5th Floor, Office No: 542
Esplanade One Ln
Rasulgarh Industrial Estate
Industrial Area Estate
Rasulgarh, Bhubaneswar
Odisha 751010
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